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Privacy Policy

Last updated October 2, 2026

1. Overview

ParentOrgHQ ("we", "us", "our") operates a platform that helps parent organizations — including PTOs, PTAs, booster clubs, and Project Graduation committees — manage events, fundraising, volunteers, and communications. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

  • Account information: Name, email address, and password when you register or are invited to an organization.
  • Organization data: Organization name, school name, contact details, branding preferences, and group structure entered by administrators.
  • Member & contact data: Names, email addresses, and phone numbers of parents, volunteers, and contacts added by organization admins.
  • Financial records: Transaction descriptions, amounts, and categories for ledger and reconciliation purposes. We do not store full card numbers or bank account numbers.
  • Usage data: Device, browser, and interaction data collected automatically when you use the platform.

3. How we use your information

  • To provide and maintain the platform and its features.
  • To coordinate events, volunteer signups, donations, and fundraising activities.
  • To communicate updates, reminders, and support notifications.
  • To generate reports and analytics for your organization.
  • To ensure security, prevent abuse, and comply with legal obligations.

We never sell your personal information.

4. Data sharing

We share data only when necessary: with service providers who help us operate the platform (under appropriate agreements), to comply with legal requests, or to protect the rights and safety of our users. Organization data is scoped per organization and is not shared between organizations.

5. Data retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, and we will remove it within a reasonable period, subject to legal or operational requirements.

6. Security

We use industry-standard measures to protect your data, including encryption in transit and at rest. No system is perfectly secure, but we work to keep your information safe and act promptly if issues are reported.

7. Your rights & choices

You may access, correct, or request deletion of your personal data. Organization admins control data within their organization. To exercise your rights, contact your organization's primary administrator or reach out to us directly.

8. Children's privacy

ParentOrgHQ is designed for adult volunteers and organization leaders. We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will remove it.

9. Changes to this policy

We may update this policy from time to time. We will post the revised version here and update the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? Contact your organization's primary contact or reach out to us through the in-app Help & Support page.